help_page.TITLES[0]

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pages.HELP

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<h2 style="text-align: center; font-family: inherit; color: inherit;">&nbsp;</h2>
<h2 style="text-align: center; font-family: inherit; color: inherit;"><strong>Our Vision</strong></h2>
<p style="font-family: inherit; color: inherit; text-align: center;">We place the circular economy at the centre of the business activities of outdoor brands. In this way, we can make the necessary contribution to a more sustainable world and make outdoor experiences more sustainable through our innovative solution.</p>
<p style="font-family: inherit; color: inherit; text-align: center;">To achieve this, we want to become the leading outdoor equipment rental company.</p>
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<h2 style="text-align: center; font-family: inherit; color: inherit;"><strong>Our Mission</strong></h2>
<p style="font-family: inherit; color: inherit; text-align: center;"><br style="font-family: inherit; color: inherit;" />We want to implement the circular economy in the outdoor industry through our innovative product-as-a-service solution.<br style="font-family: inherit; color: inherit;" />Our aim is to offer comprehensive services that take into account and improve the entire life cycle of outdoor equipment. From hire to returns and repairs to upcycling.<br style="font-family: inherit; color: inherit;" />Circular. Simple &amp; Profitable.</p>
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<h2 style="text-align: center; font-family: inherit; color: inherit;">&nbsp;</h2>
<h2 style="text-align: center; font-family: inherit; color: inherit;"><strong>The Founding Team</strong></h2>
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<h3 style="font-family: inherit; color: inherit; text-align: center;"><strong>Kai Meier - Co-Founder / CEO</strong></h3>
<p style="font-family: inherit; color: inherit; text-align: center;">&nbsp;</p>
<p style="font-family: inherit; color: inherit; text-align: center;">My passion for adventure began in my childhood. Whether it was travelling along the coasts of Europe in a camper van on my summer holiday or cycling along the Weser at the age of 12. I always knew that I felt most at home outdoors in nature. After leaving school, I travelled for a year, discovered the world, learnt to surf and dive. But I often lacked the resources to try out more things.</p>
<p style="font-family: inherit; color: inherit; text-align: center;">After graduating, I worked for a cargo bike hire company in Berlin. The experience inspired me to develop a similar concept for outdoor equipment. Together with Eloy, who shared a similar vision, we founded Outzip.</p>
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<p style="font-family: inherit; color: inherit; text-align: center;"><img class="img-responsive" style="display: block; margin-left: auto; margin-right: auto;" src="https://cdn.mysharefox.com/turtle/uploads/documents/KaiProfile.jpg" alt="Kai on the mountain" width="500" height="667" /></p>
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<h3 style="text-align: center; font-family: inherit; color: inherit;"><strong>Eloy Padilla - Co-Founder / COO</strong></h3>
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<p style="font-family: inherit; color: inherit; text-align: center;">My focus is on outdoor sports such as surfing, snowboarding, climbing and hiking. With experience in IT and audiovisual, I have managed corporate events worldwide. My passion for sustainability is evident in projects such as setting up a sustainable concept shop and supporting circular projects.</p>
<p style="font-family: inherit; color: inherit; text-align: center;"><br />Founding my first company, a D2C marketplace for sustainable outdoor brands, marked the beginning of my entrepreneurial journey. At Outzip, I combine my adventurous spirit, IT knowledge and building skills to lead the outdoor industry in circular retail.</p>
<p style="font-family: inherit; color: inherit; text-align: center;">&nbsp;</p>
<p style="font-family: inherit; color: inherit; text-align: center;"><img class="img-responsive" src="https://cdn.mysharefox.com/turtle/uploads/documents/EloyProfile.jpg" alt="Eloy on the mountain" width="500" height="667" /></p>

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<em>News:</em>&nbsp;&nbsp;<span class='text-normal'>Discounts to all members of <Partner name></span>

See our selection of guides for activities and equipment

Gear up like a pro for your next adventure without the hassle

Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our process is simple:</p>
<ol style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; list-style: decimal; margin: 1.25em 0px; padding: 0px 0px 0px 1.625em; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">
<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Browse and Book</strong>: Customers can easily browse our selection of equipment, create custom bundles, and add optional extras during the booking process.</p>
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<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Shipping</strong>: Once booked, your selected products will be promptly shipped to the address provided.</p>
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<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Reminder and Options</strong>: Before the rental period ends, we'll reach out to you. You can choose to extend the rental or receive a return label for easy shipping back to us. Remember, rental periods are flexible, and the longer you rent, the cheaper it gets.</p>
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<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Coverage and Peace of Mind</strong>: Normal wear and tear is expected, but for additional peace of mind, we offer insurance coverage for damages such as loss or vandalism.</p>
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<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Quality Checked and Sanitized</strong>: Every product undergoes a thorough quality check and sanitation process in our facility, ensuring that you receive clean and top-quality equipment for your adventure.</p>
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<li style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin-bottom: 0.5em; margin-top: 0.5em; padding-left: 0.375em;">
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px;"><strong style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; font-weight: 600; color: var(--tw-prose-bold);">Subscription Options</strong>: Looking for a longer commitment? We offer subscription products for up to 12 months, providing even greater flexibility for your needs.</p>
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Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<h1>Privacy Statement</h1>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Outzip wants you, as a user, to feel confident that we safeguard your privacy and handle all personal information in accordance with the law.</p>
<h2>Personal Information</h2>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To use the online booking service, you must provide your name, address, telephone number, and email. To register an order, information about the rental period and the type of equipment reserved/ordered must also be stored. There is an age limit of 18 years for using the service, so you must also provide your year of birth. Your order history is stored when using the service. These personal details are used to deliver the service to you. These personal details are retained as long as you are registered as a user with us. The personal information we have registered is accessible and can be changed on your profile. You can also contact us and request the removal of your personal information or to be deregistered from our systems. You will then no longer be able to use the service unless you register again.</p>
<h2>Personal Information to Third Parties</h2>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Outzip will not sell, trade, or disclose your personal information. The online booking is handled in a system provided by Outzip GmbH.</p>
<h2>Payment Information</h2>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When you place an order, your card information is stored with the payment provider XYZ to handle your order. XYZ stores the information securely and responsibly. This allows us to handle order changes, release reservations such as deposits, refunds, additional costs incurred by the user (for late returns, damage, or similar), and reduce misuse and loss. Transaction details related to your order are stored, but not the card information. Transaction details will be stored as long as you are registered as a user of the service, cf. the section on personal information.</p>
<h2>Use of Collected Information</h2>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The personal information collected for these purposes includes both information you provide yourself (name, email address, etc.) and information collected through the use of the service, such as which equipment you rent and information about location and technical information about your device and internet connection. The personal information may be supplemented with available information from third-party providers.</p>
<h2>Cookies</h2>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies facilitate the use of the service and provide you with relevant information when you visit our website. They are also used to cache data such as available rental dates, prices, and similar.</p>
<p style="border: 0px solid #e3e3e3; box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; margin: 1.25em 0px 0px; color: inherit; font-family: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Through server logs and other tools, we can record information about the device and connection to our service, including operating system, browser version, IP address, cookies, and unique identification files. This information is used in anonymous and aggregated statistics but can also be linked to your user account. The information allows us, among other things, to customize the display of our service to the device you are using.</p>

Choose the product station closest to you. Book and pay online. Done.

<h1>Terms of Use for Outzip.de</h1>
<h2>1. General</h2>
<p>1.1. These terms of use govern the use of the website Outzip.de (hereinafter referred to as the &ldquo;platform&rdquo;), operated by Outzip UG, Rollbergstra&szlig;e 28A, Berlin, registered under HRB 264494 B.</p>
<p>1.2. By using this platform, you agree to these terms of use. If you do not agree with these terms, you must not use the platform.</p>
<h2>2. Definition of Parties</h2>
<p>2.1. The lessor or seller is Outzip UG (hereinafter referred to as "we", "us", "the lessor", or "Outzip UG").</p>
<p>2.2. The renter is the person specified in the order as the renter or buyer (hereinafter referred to as "you", "your", or "the renter").</p>
<h2>3. Payment, Deposit, and Prices</h2>
<p>3.1. Payment is made online at the time of booking. A deposit will be reserved depending on the rental item and can be used to cover damages or late returns.</p>
<p>3.2. All prices include VAT. In case of pricing errors, Outzip UG reserves the right to unilaterally change or cancel orders.</p>
<p>3.3 Deposit refund (or unblock) will usually take maximal 14 days after the return. After each rental we will first check every order and every item for any damage or loss. Afterwards we will either inform you about any problems and/or unblock the deposit amount.</p>
<h2>4. Condition of the Rental Item</h2>
<p>4.1. Outzip UG commits to providing high-quality, operational rental items. You are required to inspect the rental item before use.</p>
<h2>5. Damages and Costs for Misuse</h2>
<p>5.1. Damages, technical defects, or accidents during the rental period must be reported immediately to our stuff, eventually you can write an email to orders@outzip.de.</p>
<p>5.2. Normal wear and tear include minor scratches and general wear. Misuse includes significant damage, soiling, or other signs of improper use. In the case of damages due to misuse, an additional charge of 50% of the current market value of the product will be applied.</p>
<h2>6. Cleaning</h2>
<p>6.1. Normal cleaning and maintenance of the rental item are included in the rental price.</p>
<p>6.2. In cases of excessive dirt or disorganized returns, an additional cleaning fee of &euro;10 will be charged.</p>
<h2>7. Disclaimer of Liability</h2>
<p>7.1. Outzip UG is not liable for direct or indirect damages arising from the use of rental items caused by willful misconduct or gross negligence.</p>
<h2>8. Data Protection</h2>
<p>8.1. Outzip UG processes your personal data in accordance with our privacy policy.</p>
<h2>9. Applicable Law and Jurisdiction</h2>
<p>9.1. The law of the Federal Republic of Germany applies.</p>
<p>9.2. The place of jurisdiction for all disputes arising from or in connection with these terms of use is Berlin.</p>
<h2>10. Changes to the Terms of Use</h2>
<p>10.1. Outzip UG reserves the right to change these terms of use at any time. The amended terms will be published on the platform and will come into effect upon publication.</p>
<h2 style="font-family: inherit; color: inherit;">11 Cancellation and amendment conditions:</h2>
<p style="font-family: inherit; color: inherit;">11.1 All cancellations made more than seven days before your first day of use are free of charge. For cancellations made between seven days and 48 hours before use, we charge 20% of the rental price. For super last minute cancellations less than 48 hours we charge 80% of the rental price.</p>
<p style="font-family: inherit; color: inherit;">11.2 You can of course make changes to your bookings at any time. Additional products can be added at any time. If you change your booking less than seven days before the start of use and remove individual items, we will charge 20% for the removed items. If changes are made less than 48 hours before use, 80% of the costs will be charged for the removed items.</p>
<h2>12. Contact</h2>
<p>12.1. If you have any questions regarding these terms of use, you can contact us at orders@outzip.de.</p>

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

In addition to the more functional benefits, we see numerous sustainable reasons for renting outdoor gear

The Idea is very very good, and try this since 5 year already, but the handling is still complicated, so we had to outsource the process

We began offering rental of primarily camping equipment and found that there was strong interest from the very start

Frequent users can save with special<br> membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

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