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Privacy policy
Privacy Policy Statement Outzip wants you as a user to feel confident that we protect your privacy and handle all personal data in accordance with the law.
1. Personal Data
To use the online booking service, you must provide your name, address, phone number, and email address. To register an order, information about the rental period and the type of reserved/ordered equipment must also be stored. There is an age limit of 18 years for using the service, so you must also provide your year of birth. Your order history will be stored when using the service. This personal data is used to provide the service to you. This personal data is stored as long as you are registered with us as a user. The personal data we have registered is accessible in your profile and can be modified. You may also contact us to request the deletion of your personal data or to deregister from our systems. In this case, you will no longer be able to use the service unless you register again.
2. Personal Information to Third Parties
Outzip will not sell, trade, or share your personal data. Online bookings are processed through a system provided by Outzip UG. We use the following third-party services to process your data:
- Mailchimp for email communication and marketing: This may include the use of your phone number, for example, to send you relevant messages, provided you have given your phone number and consented to this use.
- Stripe for payment processing: Your payment information (e.g., credit card details) is securely processed by Stripe. We do not store full card data.
- Google Tag Manager for managing website tags and tracking technologies.
- Google Analytics for analyzing website visits and user behavior.
3. Payment Information
When you place an order, your card information is stored by the payment provider XYZ to process your order. XYZ stores the information securely and responsibly. This allows us to process order changes, release holds such as deposits, refunds, additional charges incurred by the user (for late returns, damages, or similar), and reduce misuse and loss. The transaction data related to your order is stored, but not the card data. The transaction data is stored as long as you are registered as a user of the service, see the section on personal data.
4. Use of Collected Information
The personal data collected for these purposes includes both information you provide yourself (name, email address, etc.) and information collected through your use of the service, such as the equipment you rented, information about your location, and technical information about your device and internet connection. The personal data may be supplemented with available information from third-party providers.
5. Cookies
When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies make it easier to use the service and provide you with relevant information when you visit our website. They are also used to temporarily store data such as available rental dates, prices, and similar information. Through server logs and other tools, we can record information about the device and connection to our service, including operating system, browser version, IP address, cookies, and unique identification files. This information is used in anonymous and aggregated statistics but may also be linked to your user account. The information allows us, among other things, to adapt the display of our service to the device you are using.
Contact
If you have any questions or concerns regarding this privacy policy or wish to exercise your rights in relation to your personal data, please contact us at: Outzip GmbH Rollbergstr. 28A 12053 Berlin, Germany Email: eloy@outzip.de